The following General Conditions of Sale shall be included in the terms of the sales contract.

Conflicting or divergent terms of purchase or other restrictions by the buyer will not be accepted unless the seller has given express consent in writing in each individual case. Goods sold by our representatives are not definitive until such time as they are confirmed by us. In the event of a defect for which we are liable, our liability may not exceed the value of the sale. If our goods are free of default but show, for any reason, a lack of compatibility with the product packed inside, our liability may not be engaged. The seller always does the necessary to deliver as soon as possible but is not bound to firm delivery deadlines. No delivery delay can be concluded by a compensation or the termination of the contract. The seller reserves the right to deliver partial quantities without prior notification. Unless otherwise previously agreed, our tolerances of deliveries are :

• For goods delivered in reels :
  • 30 000 sqm and more: ± 10%;
  • 10 000 sqm to 29 999 sqm: ± 15%;
  • 5 000 sqm to 9 999 sqm: ± 20%;
  • 3 000 sqm to 4 999 sqm: ± 30%
• For pouches :
  • Quantity > 10 000 units: ± 20%;
  • Quantity > 10 000 units: ± 40%

All our goods whether sold EXW or FOB are shipped at the risk of the recipient. In the event of missing items or damage, claims must be made to the carrier who has sole liability until otherwise proven. In order for any claim to be taken into consideration, it must be sent to us within a period of 10 days following receipt of the goods for apparent defects, and 6 months for any other defect.

No return of goods will be accepted without prior agreement.

Prices quoted are for payment terms of 30 days net from date of invoice, unless otherwise agreed and noted on the order confirmation.
Late payment of an invoice will render all other invoices payable immediately. Furthermore, with notification the outstanding balance will bear interest at 1.4%. A fixed compensation of EUR 40 for recovery costs will be applied in case of late payment in accordance with articles L441-3 and L441-6 of the Commercial Code. Where necessary, we reserve the right at any time to request payment guarantees as we see fit and failing which the agreement may be terminated without compensation by registered letter. Goods remain our property until full and complete payment of the sums agreed, notwithstanding the fact that the risks pertaining to the goods are borne by the purchaser from delivery, in accordance with the code of conduct of our profession and with the provision of the above paragraph.

In the event that print a model or other document provided by our customer, the customer shall bear full liability as regards property rights and royalties for drawings, graphics and blueprints. All drawings, models and artistic creations carried out by our studios remain our exclusive property and may not be reproduced without our permission. Unless otherwise stipulated, flexo printing plates, rotogravure cylinders and punching tools created from documents provided by our customers or created in-house may not leave our premises, even when they are invoiced separately. In the event that a barcode is printed at the customer’s request for the purpose of optical reading by the end customer (e.g. a supermarket), we may not be held liable should the reading be rejected or faulty unless it is proven that the cause is solely due to a printing fault and our sole responsibility. Unless otherwise expressly agreed, our goods are sold in accordance with the code of practice of the flexible packaging industry. In case of claim, the jurisdiction is attributed to the courthouses of our company headquarters that are the only relevant ones.

The above general conditions are approved without reservations by the simple fact of the closing of any sale. We are not bound by the conditions of our customers where these differ from our conditions. Any clause to the contrary that is not approved in writing shall be deemed non-existent.

In the event of payment with rebate deduction, your right to a rebate on the tax specified should be deducted by the same percentage.